Customer Service / Associate Operations Manager

Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Associates degree

Last Active

October 12th, 2024 (28 days ago)

Member Since

August 24th, 2021

Profile Description

Highly motivated professional with extensive customer service experience. Possess an excellent performance track record in leadership and team management.

Customer Service- Associate Operations Manager
Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives. Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels. 

Customer Service with Upselling
Boost Mobile USA | Sprint
Identifies customer issues and provides solutions including charges, basic troubleshooting and upsell for new phones using promotions and cost-savings. 

Travel & Sales Specialist 
Expedia Travel- U.S
Booking of flights, hotel reservations, car rentals, and vacation packages. Sells additional services by recognizing opportunities to upsell. Change and cancels flights, hotel, and car rentals. Ensure high-level customer satisfaction through excellent Sales and Customer Service. 

Outbound Cold-Calling Sales Representative- Mastercard 
Havenlink Solutions
Calling cold leads and turn them into warm leads. Identifies customer issues and provide appropriate solutions via upselling. Provides value and nurture them by educating solutions to convert into sales.