Cold Caller, Appointment Setter, Fraud Specialist,ISA,Admin

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 21st, 2024 (12 days ago)

Member Since

August 24th, 2021

Profile Description

PROFESSIONAL SUMMARY:

 Cold Calling | Appointment SE | Fraud Specialist | Admin VA | Supervisor



- Worked for a Bank as a Fraud Specialist for 2 years,and 3 years as a Real Estate Cold Caller for a brokerage in Jacksonville Florida, Appointment Setter for a Real Estate Company in Calgary Canada, Admin VA for a Scheduling Agency between Attorneys and Doctor's in California

- Performs different kinds of security questions

-Analyze customer statements.

-  Handle different types of possible fraud
activity on the account such as ,declined transactions ,stolen or lost credit
card, replacement of new card ,unblocking and blocking , and suspicious
transaction on the account.

-Stay updated on new laws and policies regarding identity theft.

-Resolve and\or escalate claims of fraudulent activity on the account.
 
- Attend to inbound and outbound calls 

-Confidently personalize scripts to convert
prospects to leads. 

-Handle objections efficiently
 
- Properly disposition calls     

-Preparing needed Documents for Law Firms and Clinics

-Updating Excel Sheet

Core Qualifications:

- Receptive; open to any idea or suggestion.
- Open-minded; takes in criticisms and opinions constructively.
- Creative thinker;
- High-End laptop, MacBook and Custom Build PC "BEAST"
- Ability to write concise and clear communication.
- Expert time- management skills.- High-degree of patience.- Hardworking; willing to spend long hours in editing.
- Amenable; Ability to work under time-pressure

EDUCATION:
Institution Name : Asian Development Foundation College
Location: Tacloban City
Date Started:
June 2006
Graduated: March 2011
Type of Degree: Bachelor’s Degree
Current Field of Study : Commerce Major in Computer Science

Institution Name : HOLY CROSS ACADEMY
Location: Oras, Eastern Samar
Date Started: June 2002
Graduated: April 2006

Institution Name : ORAS EAST ELEM. SCHOOL
Location: Oras, Eastern Samar
Date Started: June 1997
Graduated: April 2002