Juanillo

E-Commerce Virtual Assistant

Verified

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

November 21st, 2024 (yesterday)

Member Since

August 21st, 2021

Profile Description

Greetings! I'm John, and I bring exceptional customer service through phone, chat and email interactions. At present, I'm an accomplished Virtual Associate adept at managing chat and email communications via Intercom, specifically within the realm of a Shopify e-commerce platform. Prior to this, I dedicated 3 years to a different e-commerce furniture enterprise, progressing from an Email Outreach Agent to a skilled Quality Assurance Analyst. In this role, I played a pivotal part in upholding a remarkable monthly quality score of above 97% by meticulously overseeing team performance.

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Office and Administration » Data Entry

Office and Administration » Email Management

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Technical Writing

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age: 44

Gender: Male

Website: Sign Up with Pro Account to View

Address: Talisay City, Cebu

Tests Taken: IQ
Score: 118: DISC
Dominance: 12%
Influence: 29%
Steadiness: 33%
Compliance: 26%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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