Customer Service Specialist and Community Developer

Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Bachelors degree

Last Active

January 5th, 2025 (9 days ago)

Member Since

August 16th, 2021

Profile Description

I am a Customer Service Specialist and a Community Developer.
From communities to customers and from the open field to the office space, I have tenured experience in both areas. I have been excelling as far as community and customer satisfaction is concerned.
In the field, I served as a Leader-Volunteer and helped communities establish good family relations, startup mini livelihoods, engage and assist in their emotional, financial, and spiritual health. These are done through regular household visitations, partnerships with local governments in connecting and educating them about livelihood programs, and weekly gatherings and meetings for strengthening their sense of community. I also served in NGOs that focused on Disaster Relief and Response in the Logistics and Procurement side and now currently a Program Trainer that aims to release children from poverty.
In the office space, I offer resolutions to all the categories our account offers: product inquiry, onboarding, card shipping, loan and advances application, mobile app application issues, disputes, refund, and fraud concerns. If concerns are beyond me, I make sure that I redirect them to the proper department and apply (TOFU) Take Ownership and Follow Up on the problem until it's resolved.