A+ Virtual Assistant | Lead Generation PRO | Admin Tasks

•Proficient in using productivity tools and software such as Microsoft Office Suite, Google Workspace, and project management tools like Trello, Asana, and Slack. •Skilled in prioritizing tasks and managing multiple projects simultaneously to meet deadlines. •Efficient in managing day-to-day office operations, including scheduling meetings, coordinating travel arrangements, and handling correspondence.

I've been an Email/Chat Support for more than 5 years having a 91% Satisfaction rate using Zendesk and other CRMs for e-commerce companies like Wish and TheRealReal.

I generated credible leads from various industries such as the automotive industry, law firms, contractors, private schools, and restaurants by utilizing lead generation tools and AI software. This assisted my clients in increasing their outreach and sales by 20%. •Data Mining: Utilize various tools and techniques to gather contact information and demographic data of potential leads. •Ideal Customer Profile (ICP): Develop detailed ICPs to identify the best prospects for a business's products or services. •Market Research: Conduct thorough research to understand market trends, target audience, and competitive landscape.

•Design and implement targeted email marketing campaigns •Craft compelling email copy, including subject lines, body content, and CTAs •Set up and manage automated workflows and drip campaigns •Segment email lists for relevant messaging •Conduct A/B tests on key elements •Track and measure email performance •Generate reports on key metrics like open rates and ROI

Managed multiple social media accounts such as Facebook, Instagram, LinkedIn, and YouTube. •Proficient in managing Facebook Pages, Groups, and Ads, including understanding Facebook’s algorithms and best practices for organic reach. •Experienced in creating visually appealing posts, Stories, and Reels, and using Instagram Insights for analytics. •Proficient in managing YouTube channels, optimizing videos for search, and using YouTube Analytics to track performance. •Expertise in managing LinkedIn Company Pages, creating professional content, and leveraging LinkedIn’s networking capabilities.

Conducting online research for various projects Compiling information and preparing summaries Researching the latest AI software for client proposal