Online Virtual Assistant & Social Media Asset

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

BS Travel and Tourism Management

Last Active

November 21st, 2024 (yesterday)

Member Since

August 12th, 2021

Profile Description

Hello! I’m Upgrade to see actual info, a dedicated Social Media Manager and Administrative Specialist passionate about delivering exceptional customer service. With several years of experience in the industry, I believe that excellent customer service goes beyond transactions; it’s about building meaningful relationships and fostering trust.

My career began in administrative roles, where I developed strong organizational skills and attention to detail. As I transitioned into customer service, I found my true calling in helping others. I excel at creating personalized solutions and always strive to exceed client expectations with a warm and approachable demeanor.

I’m committed to continuous improvement, regularly participating in training programs focused on communication, conflict resolution, and service excellence. I’m also skilled in using various tools and platforms to streamline processes and enhance service delivery.

I aim to simplify processes for my clients while helping to boost their profits. I continuously enhance my skills through various training courses, including:
•Video and Audio Transcription
•Bookkeeping
•Newsletter Management

As an advanced user of tools such as :
•Google Suite
• MS Office
• Social media platforms

 Creative skills extend to design tools like:
• Canva and video editing apps like
• Quik
• FilmoraGo
• Capcut

I thrive in collaborative environments and utilize communication platforms like Zoom, Google Meet, and WhatsApp to stay connected with clients and teams.
In my free time, I enjoy exploring the latest trends in customer service and sharing insights with my peers. My dedication to professional growth and unwavering commitment to client satisfaction drive me to make a positive impact wherever I go. I’m excited to bring my passion for service and proactive mindset to new opportunities.