Hi, my name is
I have an excellent background with customer support. With over four years of experience. I spent two years providing customer support for MNSSK.LLC, assisting with their ten online stores. Prior to that, I've specialized in Shopify support, where I've honed my skills in helping customers navigate and set up their online stores, especially when it comes to customizing their Shopify Theme.
During my time with MNSSK.LLC, I developed a keen ability to manage multiple store inquiries in 9 different languages, resolve issues efficiently, and maintain high customer satisfaction rates. I’ve become proficient in handling various customer service platforms and tools, ensuring seamless support across different channels.
My experience with Shopify has further strengthened my ability to provide tailored solutions to merchants, helping them enhance their store performance and achieve their business goals. I have finished 1 commissioned project where I created a Shopify Store for a Canadian Pet Food company.
I'm passionate about problem-solving, and I pride myself on my ability to stay patient and positive, even when faced with challenging situations. I'm committed to continuous learning and always strive to stay updated with the latest Shopify features and best practices.
I'm excited about the opportunity to bring my expertise and enthusiasm and contribute to the success of your team. Thank you for considering my application, and I look forward to the possibility of working together.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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