Virtual Assistant | Customer Service

Verified

With Timeproof

Overview

Looking for part-time work (5 hours/day)

at $7.00/hour ($770.00/month)

Bachelors degree

Last Active

November 9th, 2024 (3 days ago)

Member Since

August 6th, 2021

Profile Description

I'm a meticulous analyst with experience auditing the transactions handled by service desk analysts in a Fintech company. As someone with over 9 years' experience working in client-facing support roles, I am experienced in answering customer queries, diagnosing and performing trobleshooting, upseling plans and services, doing quality work, coaching agents, and reporting.

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Office and Administration » Data Entry

Office and Administration » Email Management

Real Estate » Appointment Setting

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Content Management

Office and Administration » Microsoft Excel

Office and Administration » Travel Planning

Basic Information

Age: 30

Gender: Male

Website: Sign Up with Pro Account to View

Address: Antipolo, Rizal

Tests Taken: DISC
Dominance: 55%
Influence: 17%
Steadiness: 17%
Compliance: 12%

Uploaded ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

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