Virtual Assistant| E-Commerce, Accountant, Customer Service

Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

November 5th, 2024 (10 days ago)

Member Since

August 6th, 2021

Profile Description

Results-driven customer service representative and support specialist with over three years of experience in the business process outsourcing industry. In my previous company, I excelled in managing customer inquiries across various channels, effectively troubleshooting technical issues, and resolving billing concerns. My expertise extends to e-commerce, where I assist customers in setting up and managing their online businesses. Additionally, I possess a solid foundation in accounting, enabling me to handle accounting inquiries and financial transactions with accuracy. Renowned for my analytical thinking and relationship-building skills, I create a positive atmosphere through humor and support, even in high-pressure situations. Eager to leverage my diverse skill set to enhance customer satisfaction and drive team success.

Expertise:
* E-commerce: Proficient in assisting customers with setting up and managing their online businesses, ensuring smooth transactions and effective platform navigation.  * Customer Service: Over three years of experience in addressing customer inquiries, troubleshooting technical issues, and building strong relationships to enhance overall satisfaction.
* Accounting: Skilled in resolving billing issues and managing inquiries related to financial transactions, with a solid understanding of accounting processes and customer account management.