Marie

ECommerce Virtual Assistant and Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

July 1st, 2024 (3 days ago)

Member Since

August 4th, 2021

Profile Description

I have been working as a Customer Support/Customer Service Representative for more than 6 years. I already handled different international accounts like Telco accounts, Retails, Hotel Reservations, and e-Commerce accounts. I can do inbound calls,email support, and chat support to help customers. I have excellent English language comprehension.
The CRM tools I am familiar with are Zoho Desk, Freshdesk, Front, Shopify, Gorgias, Sterndesk, Ship station, Upgrade to see actual info and different CRM tools that can be used in processing refunds.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Technical Support

Other Skills

Customer Support » Phone Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Marketing » Content Creation » Blogging

Advertising » Facebook Ads

Customer Support » Social Media Moderation

Customer Support » Content Management

Office and Administration » Microsoft Excel

Marketing » Social Media Management » Social Media Marketing

Marketing » Direct Mail Marketing

Advertising » Youtube Ads

Basic Information

Age
29
Gender
Female
Website
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Address
Tanza, Cavite
Tests Taken
IQ
Score:  105
DISC
Dominance: 21
Influence: 16
Steadiness: 30
Compliance: 33
Uploaded ID
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