I have been working as a Customer Support/Customer Service Representative for more than 6 years. I already handled different international accounts like Telco accounts, Retails, Hotel Reservations, and e-Commerce accounts. I can do inbound calls
The CRM tools I am familiar with are Zoho Desk, Freshdesk, Front, Shopify, Gorgias, Sterndesk, Ship station,
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.