Social Media Marketing Specialist|Executive Assistant

Overview

Looking for part-time work (4 hours/day)

at $9.60/hour ($844.80/month)

Bachelors degree

Last Active

November 22nd, 2024 (5 days ago)

Member Since

August 3rd, 2021

Profile Description

In October 2004, I completed college and obtained a Bachelor of Science and Information Technology. This has given me a range of practical capabilities that will meet the needs of this role. 
My recent work experience was with My Virtual Mate, AU as the Sales and Social Media Marketing Specialist for a client, CH Racking Australia Pty Ltd.
As a Sales and Social Media Marketing Specialist at CH Racking Australia Pty Ltd, I manage lead generation and nurturing strategies for MQLs and SQLs, ensuring smooth sales processes. I create brand content and newsletters to enhance engagement and visibility while maintaining brand consistency across all marketing channels. I collaborate on website optimization for lead generation, execute dynamic social media campaigns, and provide administrative support for marketing initiatives, including campaign tracking and coordination with external vendors.
With 19 years of experience in fast-paced environments, I have honed my ability to deliver exceptional customer service across multiple channels, including inbound/outbound calls, live chat, email, and data report documentation. My background in general administration includes tasks such as filing, data processing, records management, and handling queries related to compensation and benefits. I have supported companies with back-office operations, including managing Airbnb bookings, written communications, and daily reports. During my time with Lufthansa German Airlines, I was responsible for proofreading communications and managing post-flight and baggage irregularities via chat and email.Additionally, I have extensive experience in creating brand content and newsletters to enhance engagement and visibility while maintaining consistent brand messaging across all marketing channels. I collaborate closely on optimizing websites for lead generation and execute strategic social media campaigns to engage target audiences. My administrative skills include campaign tracking, report generation, and coordination with external vendors to ensure seamless project execution.I am proficient in various tools and software, including Microsoft Office, CRM systems, Zendesk, and platforms like Outlook, Live Chat, Zoom, Calendly, and Slack. My responsibilities have included appointment setting, booking management, and organizing calendar invites. I am eager to continue learning and adopting new tools that streamline workflows and improve efficiency.Having previously led a US-based team, I earned a Six Sigma Green Belt certification, demonstrating my commitment to process improvement. I passed the certification exam with an average score of 81%, further showcasing my analytical and problem-solving abilities.As a quick learner and effective multitasker, I am confident in my ability to deliver high-quality results without compromising on efficiency. My experience reflects my dedication to professionalism and excellence, and I look forward to contributing meaningfully to your team while providing top-tier service and support.Some of my employers have praised my strong interpersonal skills and naturally engaging personality. I am motivated by learning new things and meeting key objectives. My previous manager is available to provide further insight into my qualifications and ability to excel in this role.