April

Web Specialist / Customer Service Support in Amazon for Voic

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Overview

Looking for part-time work (3 hours/day)

at $3.00/hour ($198.00/month)

Associates degree

Last Active

March 16th, 2025 (today)

Member Since

August 2nd, 2021

Profile Description

Customer Service Representative for more than 5 years in Amazon handling voice and chat roles.
Technical Support for channel devices and Website Advisor for international companies including sales, retention and customer care. Knowledge with multiple tools like CRM, CSRT and major customer service softwares. Reliable, organized and has a positive attitude. Can work with minimal supervision. Passionate about creating a positive customer experience and contributing to the overall success of the organization.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Efficient problem-solving. Troubleshooting for isolating and resolving issues with devices and services of customers. Active listening for effective problem-solving.

Customer Support » Ecommerce » Amazon

Experience: 2 - 5 years

Amazon's Customer Service is in direct contact with our customers, ensuring that all their queries are handled effectively. The ability to quickly respond and put in place effective solutions with our internal and external partners will help our customers get a great experience every time.

Customer Support » Sales Support

Experience: 1 - 2 years

As an agent in sales, I understand customer needs, providing quick service, effective customer service management, being customer-first, and prioritizing data security.

Other Skills

Basic Information

Age: 36

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cainta, Rizal

Tests Taken: IQ
Score: 127: DISC
Dominance: 38
Influence: 29
Steadiness: 13
Compliance: 22: English
C1(Advanced)