Virtual Assistant| Customer Service 

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

November 13th, 2024 (5 days ago)

Member Since

July 29th, 2021

Profile Description

Hi!
Thank your for checking my profile 

Why choose me?
My unique combination of Customer service and English teaching experience enables me to offer a comprehensive approach to communication and support. I am also knowledgeable in graphic design via canva, social media management and email support. This experience has equipped me with the tools to handle challenging situations with patience and empathy.
And I offer a well-rounded approach to meet your business needs. My commitment to providing efficient support, excellent communication, and creative design ensures that I can effectively contribute to your project's success.

Skills:
• Excellent communication and interpersonal skills
• Strong problem-solving and conflict resolution abilities
• Experience in handling high-volume customer interactions
• Ability to work independently and as part of a team
• Detail-oriented with strong organizational skills
• Graphic Design with Canva for impactful visual content
• Expert in Microsoft Office Suite (Word, Excel, PowerPoint)
• Proficient in Google Workspace (Docs, Sheets, Slides, Gmail)

Experience:
~ Customer Service Representative | Concentrix
• Managed high call volumes and daily customer interactions
• Resolved customer issues and provided solutions in a timely manner
• Conducted follow-up communications to ensure satisfaction
• Analyzed customer feedback to improve services.

 ~ English Teacher | Palfish
• Taught English to Chinese children, using engaging lesson and online activities to improve language skills and build confidence

~ Graphic Design with Canva
•Creating engaging visuals and educational materials using Canva, enhancing the effectiveness of communication and marketing efforts

~Email Support
•Provided high-quality email support, handling customer queries, troubleshooting issues, and ensuring timely and accurate responses

• Availability •
~ I am available for full-time work, with flexibility in hours and ready to start immediately. Let’s discuss how I can contribute to your project’s success!