—> AMAZON SELLING PARTNER
As seller support in Amazon, we answer sellers issues like:
• tracking their shipments.
• issues reimbursement for their missing shipment (if shipment is eligible for reimbursement).
• refreshes or troubleshoot the listing that is inactive to make it active.
• reconcile lost/missing listings
• advise seller about the shipment processes.
• advise seller about the fees.
• submits a request to re-measure the sellers item’s dimension and weight.
• tracking orders or issues reimbursement for the eligible order.
• advise seller’s issues when error encountered in creating a listing.
—> CUSTOMER SERVICE REPRESENTATIVE
Using Zendesk tool.
—> MARKET RESEARCHER (3 months)
We used to conduct survey or interview to US residents. (Outbound calls)
—> QUALITY CONTROL INSPECTOR: 4 YEARS & 8 months
From a big Japanese manufacturing firm in Cebu Philippines. Aside from inspecting or checking the products physically, I was also assigned for the documentation in our office, my tasks were:
• encoding all items for the day that have been inspected whether it’s good or defective.
• preparing the forms to be signed by the heads of the different divisions and do the keeping or archiving of the documents.
• preparing the all documents that needed in the production.
• created/suggested/fixed few procedures or documentation schemes so that our office will be more efficient.
Experience: Less than 6 months
Xero advisor certified, Certification date: 26/02/2025 Expiry date: 12/12/2026
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 6 months - 1 year
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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