I'm an Information Management Graduate. I have been in Technical support for more than 10 years. I started my BPO career in 2010. I specialized in helping customers resolve a wide variety of technical issues. Providing good customer service and responsible for handling questions, comments, and complaints regarding a particular business. My goal has always been to exceed the expectations of my employer as well as my customers.
Skills:
VOIP and router configuratio
Desktop & Laptop Support
Network Connectivity
Tools:
Zendesk
Intercom Chat
Mikrotik
Remote access (Teamviewer , Anydesk, LogMeIn)
Microsoft 365
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.