Karen

Experienced Technical Support/Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

February 17th, 2025 (3 days ago)

Member Since

July 28th, 2021

Profile Description

I'm an Information Management Graduate. I have been in Technical support for more than 10 years. I started my BPO career in 2010. I specialized in helping customers resolve a wide variety of technical issues. Providing good customer service and responsible for handling questions, comments, and complaints regarding a particular business. My goal has always been to exceed the expectations of my employer as well as my customers.

Skills:
VOIP and router configurationEmail Set up
Desktop & Laptop Support
Network Connectivity

Tools:
Zendesk
Intercom Chat
Mikrotik
Remote access (Teamviewer , Anydesk, LogMeIn)
Microsoft 365

Top Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 5 - 10 years

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
38
Gender
Female
Website
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Address
Taytay, Rizal
Tests Taken
DISC
Dominance: 36%
Influence: 24%
Steadiness: 36%
Compliance: 5%
English
C2(Advanced/Mastery)
Government ID
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