General Virtual Assistant I Lead Generation Specialist

Overview

Looking for part-time work (6 hours/day)

at $5.70/hour ($752.40/month)

Bachelor's degree

Last Active

October 20th, 2024 (today)

Member Since

July 23rd, 2021

Profile Description

Detail-oriented and proactive aspiring General Virtual Assistant & Lead Generation Specialist with over a year of experience in the BPO industry, handling both voice and non-voice processes. Equipped with a strong foundation in customer service, administrative support, and effective communication. Key strengths include:

• Email Management: Proficient in sorting, categorizing, and prioritizing emails to ensure timely responses and resolution of customer inquiries. Experienced in using filters, templates, and automation tools for efficient email handling.

• Customer Support: Demonstrated ability to provide exceptional customer service through both voice and non-voice channels. Skilled in addressing customer issues, providing solutions, and maintaining high levels of customer satisfaction.

• Administrative Skills: Capable of managing various administrative tasks, from scheduling and data entry to document management and reporting. Known for meticulous attention to detail and organizational skills.

• Collaboration: Experience working in team environments, effectively coordinating with colleagues and other departments to streamline processes and achieve common goals.

• Compliance and Best Practices: Knowledgeable about industry regulations and best practices, ensuring compliance and adherence to company policies in all communications.

• Lead Generation: Knowledgeable about prospecting quality leads. LinkedIn
and job boards to find open positions based on client criteria. I gather
contact information, such as emails and phone numbers, using tools like
Upgrade to see actual info, SalesQL, and RocketReach, and organize this data into databases using Excel and Google Suite.

Eager to leUpgrade to see actual infoge my BPO experience and skills in a virtual assistant role to support organizational efficiency and deliver exceptional service. Adaptable, tech-savvy, and committed to continuous learning and professional growth.