Lance

QA/Trainer

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Overview

Looking for full-time work (10 hours/day)

at $5.50/hour ($1,210.00/month)

Bachelors degree

Last Active

November 22nd, 2024 (5 days ago)

Member Since

July 22nd, 2021

Profile Description

I've been with this industry for almost 9years now and I'm looking for growth while earning a living. Supported different line of business in past ranging from Bank, Financial Services, Non-life Insurance and Social Media Platform. I have an experience in inbound/outbound calls, back office support such as email support and underwriting and been promoted to Quality Analyst. I do daily audits, weekly reports and End of month report for the Root Cause Analysis derived from the audit data. I also facilitates coaching sessions, huddle sessions and calibration for the team. The most recent assignment I took was to lead a group of trainer as I was promoted as a Team Lead Learning Specialist. Recent task were managing the hiring process, new hire trainings, Upskill trainings etc pretty much all kind of product specific trainings and to attend and calibrate during Business Report meetings and stakeholders meetings. 

Basic Information

Age
33
Gender
Male
Website
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Address
Mandaluyong, Metro Manila
Tests Taken
IQ
Score:  125
English
C2(Advanced/Mastery)
Government ID
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