Lincy
Customer Service Representative and Virtual Assistant
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $2.95/hour ($260.00/month)
High school diploma
Last Active
March 24th, 2025 (4 days ago)
Member Since
July 12th, 2021
Profile Description
I am a dedicated professional mainly experienced with customer support, data entry, product research, and online research. I thrive in a fast-paced environment and can adapt to a variety of tasks provided, alongside my strong attention to detail and dedication in providing top-tier customer service. Over the years, I have developed an efficient way in handling data encoding and researching which helped me bring more quality work, while still maintaining a customer-centric approach.
Field of Expertise:
• Zendesk
• Google Workspace
• Slack
Top Skills
Office and Administration » Data Entry
Experience: 6 months - 1 year
• Strong organizational skills • Expert in handling large volumes of data • 70 WPM typing speed and accurate attention to detail • Meets deadline while maintaining high quality of work
Customer Support » Customer Relationship Management
Experience: 2 - 5 years
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information. • Handled problems efficiently, finding satisfactory resolutions for both customers and the company alike.
Other Skills
Office and Administration » Google Docs
Experience: 2 - 5 years
Office and Administration » Google Sheets
Experience: 2 - 5 years
Virtual Assistant
Experience: 6 months - 1 year
• Calendar and email management • Data entry and research • Customer service and communication • Task organization and time management • Proficient in handling administrative tasks
Basic Information
- Age
- 23
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mabalacat City, Pampanga
- Tests Taken
- IQ
- Score: 128
- DISC
- Dominance: 48%
- Influence: 4%
- Steadiness: 18%
- Compliance: 31%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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