Customer Service / Virtual Assistant

Overview

Looking for part-time work (4 hours/day)

at $11.00/hour ($968.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

April 2nd, 2025 (3 days ago)

Member Since

July 8th, 2021

Profile Description

"Customer Service Representative / Technical support / Email and Chat Support / Escalation agent"

Able to read, write and verbally communicate in English. Patient, courteous and knowledgeable when dealing with irate and not tech-savvy customers. Able to think outside of the box and good decision making to deliver excellent customer service experience.

"Virtual Assistant"

worked as a Virtual Assistant for a company based in the UK that's managing an Amazon Seller's account for 3 months part-time. My tasks there are updating product listing, replying to customers' inquiries through email and concerns about their orders. I also create daily, weekly, monthly sales reports and also manage our Amazon PPC (Pay Per Click) ads.

I'm currently working now at home in a BPO company as a Customer Service Representative, that's managing a food application for almost 2 years. My tasks there are receiving calls or replying through emails from our restaurant partner and customers that have had issues with canceling or modifying orders. I have also experienced handling outbound calls, claims and disputes.


"WHY CHOOSE ME OVER OTHER APPLICANTS?"

I am flexible with the tasks that are given to me. A hard worker who is eager to learn. Accepts directions easily and invests time and effort to complete certain responsibilities. I'm confident that you wouldn't spend a long time training me. I Am a person that requires minimal supervision once I've learned the ropes.