A dedicated and results-driven professional with over 4 years of experience in client management and sales. Skilled in relationship building, sales strategy, and customer retention, with a proven track record of increasing revenue and exceeding targets in both telesales and account management roles. Adapt at understanding client needs, providing tailored solutions, and collaborating with teams to deliver exceptional service. Looking to leverage my experience and expertise to drive growth and success in a dynamic environment.
* Conduct outbound phone calls for US and Europe clients* Touch base with existing clients to maintain relationships and assess potential upsell opportunities* Engage with potential clients over the phone, providing them with a general understanding of the services.* Effectively communicate the value proposition of our offerings* Demonstrate a deep knowledge of the services to address client inquiries.* Handle
Skilled in following:
* Account Management* Telesales & Cold Calling* Client Relationship Management* Sales Strategy & Planning* Lead Generation & Qualification* CRM Software (Manage (personalized CRM, etc.)* Negotiation & Closing Skills* Market Research & Competitor Analysis* Time Management & Organization
Experience: 1 - 2 years
A year of experience as a Telesales Executive typically involves: Cold Calling & Lead Generation – Reaching out to potential customers, identifying prospects, and generating leads. Sales Pitch & Product Knowledge – Presenting and explaining products/services persuasively. Customer Handling & Objection Management – Addressing queries, overcoming objections, and ensuring a smooth sales process. Target Achievement – Meeting or exceeding sales quotas and KPIs. CRM & Follow-Ups – Using customer relationship management (CRM) tools to track interactions and nurture leads. Communication & Negotiation – Developing strong verbal communication and negotiation skills. A year in this role helps build resilience, persuasion skills, and a results-driven mindset, making it a solid foundation for a career in sales and customer service.
Experience: 1 - 2 years
With multiple years of experience in Lead Generation, your role likely includes: Market Research & Prospecting – Identifying and targeting potential customers through various channels (cold calling, emails, social media, databases, etc.). Qualifying Leads – Assessing potential customers based on their interest, needs, and budget to ensure high-quality leads. CRM Management – Using tools like Salesforce, HubSpot, or Zoho to track leads, nurture relationships, and improve conversion rates. Outbound & Inbound Strategies – Combining cold outreach with inbound methods (SEO, content marketing, ads) for better lead acquisition. Collaboration with Sales Teams – Ensuring smooth handover of leads to the sales team and supporting pipeline growth. Performance Analysis & Optimization – Monitoring lead conversion rates and refining strategies to enhance results. This experience showcases strong analytical, communication, and strategic skills, making you a valuable asset in sales, marketing, and business development.
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