IT System Administrator

Overview

Looking for full-time work (8 hours/day)

at $9.40/hour ($1,654.40/month)

Bachelors degree

Last Active

December 2nd, 2024 (yesterday)

Member Since

July 1st, 2021

Profile Description

My name is Upgrade to see actual info Upgrade to see actual info, I worked in IT-related fields for
more than 8 years but most of my experience is focused on Microsoft Office365
exchange emails and migrations. When I started to work as an IT, I also engage
with desktop, network, and printer-related issues. We also maintain local
servers for our clients such as Windows 2008 and work with a Linux server
called Zentyal to deploy for our client's business and use it as their file
server. Since Linux are cheap to maintain.
 
After that, I work in the office 365-related field for 5
years in terms of Front end migration which assists our 200,000 plus clients to
move their emails from their exchange On-Prem server to their Office365 domain.
I am responsible for working on their computer via remote access and setting up
their Office365 data such as exchange email, office application,
OneDrive/Sharepoint, and Skype (way back inUpgrade to see actual info)/Teams. I also
experienced minimal backend migration here using Bittitan Migrationwiz which is
running our client's data so it will sync on their exchange emails once we are
done fully setting up it on their computers. When we are done migrating our
client's emails to the cloud, we continue to support them in terms of
office365-related issues.
 
Now, I am currently working with my client's backend
migration for 1 year which is migrating users from their archive server called
Metalogix which is connected to their old Office 365 domain, then migrating it
to their Office 365 new domain using Avapoint Flytoool. I am finished migrating
3600+ users and currently working with their Phase 2 migration for 2500+ users
which we are migrating their PST data’s to their office365 using the Avapoint
Fly tool. I am also involved with printer setup, training, and ticket
troubleshooting for our clients who use Xerox Printers.
 
In my current freelance work, I got promoted as IT Team
Leader and handled 3 projects managing 5 to 11 people per Upgrade to see actual info my two
projects, we work for a client who needs assistance with their MSI support for the
helpdesk and working with the following tools and technologies as Office 365
services, O365 Exchange Emails, Azure AD, On-Prem AD, Physical Therapist tools
such as Medbridge and Raintree, handling phishing tool using KnowBe4, Using the
following ticketing system like Vorex and AutoTask, handle remote monitoring
and management tool like Kaseya VSA and Datto RMM, and handle network and
printer issues for our clients.
 
I am confident with my Office 365 and service desk support
skills and eager to explore more with these software changes to expand my
knowledge and skills.