Two years working as a Remote Customer Service Representative handling billing, service issue, appointment setting, and customer retention. Being courteous and friendly is a huge impact on handling calls, also the skills and knowledge.
I was offered a higher position and awarded as one of the top 5 agents in the whole one-year performance.
Before the job mentioned above, I worked as a Sales Promoter of an international shoe brand for more than three years that honed my sales skills in the retail industry; I am also interested in the eCommerce industry.
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