Operations Manager

Overview

Looking for part-time work (4 hours/day)

at $13.64/hour ($1,200.00/month)

Bachelor of Secondary Education Major in Biology (2 years in College)

Last Active

November 25th, 2024 (today)

Member Since

June 28th, 2021

Profile Description

I have 15 years of collective experience in management within the BPO and Digital Marketing industries, I specialize in working with directors and C-level executives to drive business growth and scalability. My expertise lies in operations management and implementing impactful marketing campaigns. I leverage root cause analysis and the DMAIC method to tackle challenges, optimize processes, and achieve quick wins.
???? Core Expertise:
• Operations Management: Expert in optimizing daily operations, enhancing efficiency, and scaling business processes to support growth and success.
• Marketing Campaigns: Developed and executed effective marketing strategies to boost brand visibility and engagement.
• Process Improvement: Utilized root cause analysis and the DMAIC method to identify inefficiencies, create actionable plans, and implement improvements.
• Leadership: Strong track record in coaching and developing teams, fostering a high-performance culture, and managing large-scale operations.
???? Supporting Skills:
• SEO: Skilled in search engine optimization, including keyword research, GMB optimization, and content planning to enhance online presence.
• Email Marketing: Experienced with tools like ActiveCampaign, Mailchimp, and GMASS to design and manage successful email campaigns.
????? Systems & Tools:
• Project Management: ClickUp, Trello, Upgrade to see actual info
• Communication: Slack, MS Teams, Zoom, Google Meet, Skype, WhatsApp
• Productivity: Google Suite, Office 365
• Design & Media: Adobe Photoshop, Premiere Pro, Canva
• Marketing Tools: Google Business Profile, Google Ads, AHREFS, SurferSEO, Page Optimizer Pro, Google Analytics
• Web Development: WordPress, Beaver Builder, Elementor, Squarespace, Wix, WebFlow
• Social Media & AI: Facebook, Twitter, Instagram, Imgur, Tumblr, Pinterest, ChatGPT, Dall-E, Zimm Writer
???? My Goal: To build strong, collaborative relationships with my clients by identifying pain points, creating actionable plans, and prioritizing quick wins. My focus is on delivering exceptional results in customer service and digital marketing through proven strategies and effective leadership.
Feel free to view my portfolio here below. Let’s work together to achieve your goals with proven strategies and a commitment to excellence.