Customer Support|Reputation Management Analyst |e-Com VA

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

September 26th, 2024 (yesterday)

Member Since

June 28th, 2021

Profile Description

Hey there, I'm Upgrade to see actual info – your go-to customer support pro!

Hey there, I'm Upgrade to see actual info - your trusted customer support expert! I bring six years of professional experience as a Customer Service Representative, specializing in diverse sectors including Logistics and E-commerce. I am proficient in phone, email, and chat support and adept at providing top-tier customer service across various industries.

Why Me?

Here are the skills I bring to the table:
1. Comprehensive Virtual Support: I'm your virtual partner who can help you with anything from research, data entry, appointment scheduling, and more.
2. Graphic Design and Social Media Management: I'm savvy in creating content ideas, basic graphic designing (Canva), and basic video editing (Canva) to help elevate your social media presence.
3. Basic Copywriting and Project-Based Task Proficiency: I can help with e-commerce support, customer service, or any project-based tasks you need to get done.
4. System Tools Proficiency and Familiarity: With proficiency in Google Suite, Outlook, Shopify, Trello, Slack, Skype, Go High Level, Zendesk, Click Up, Jira, Reputation Kahuna, Social Pilot and more!

I'm a reliable fast learner, dedicated, and result-driven freelancer who's passionate about providing the best possible customer service. My diverse skill set and experience make me confident that I can provide high-quality support and assistance to meet your needs. 

Thanks for checking out my portfolio, and I can't wait to work with you!