Answer customer queries through e-mail, phone and chat in a timely, friendly and professional manner. Ensure all expressed and unexpressed needs of the customer is attended to without sacrificing excellent customer experience, quality and service level agreement.
Highly proficient in the following MS Office applications: MS Word, MS Powerpoint, MS Excel and Outlook. Has vast experience in different product specific softwares, telephony systems and CRM tool like Salesforce.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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