Appointment Setter |  Customer Service Specialist  

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

October 15th, 2024 (26 days ago)

Member Since

June 26th, 2021

Profile Description

Hi, my name is Ma. Upgrade to see actual info Upgrade to see actual info and I have 12 years of working experience in the Business Process Outsourcing as a Customer Service Representative, Technical Support and Telesales Representative. I am an expert customer support when it comes to providing product/services support, data entry and can multitask to achieve client needs. As a case manager who handles complaints from users with the services that were offered or provided from different call centers that I worked with. Being on the business for years, I gained skills and work ethics that I can use and apply in working with my future clients.I possess the quality of being hardworking, diligent, flexible and a fast learner. I am fully proficient, efficient and well organized. I work with integrity and I have a strong work ethic. also dependable, trustworthy and responsible. My client satisfaction is my number 1 priority by providing high quality service in every project on time and exceeding their expectations.I am available for short,medium and long term projects.I have experienced the following:Specialization:+ Customer Service Specialist (Phone Calls, E-Mails, Messaging or Chat)+ Account Managing (Airbnb Host Account, Ebay or Amazon)+ Search Engine Optimization (SEO)+ Data Collection / Data Entry+ Excellent Typing Skill (50-60wpm)with 100?curacy+ Ms Office+ Web Research- Sales Representative for a Telesales Account- Telephone Handling, Emails, & Data Entry.- Conducts meetings via online conferences.- Working with a team in hitting the service goal- Assisting customers with their business needs to understand their billing charges.- Ensures completion of activities of the project kick-off through the end and with high attention to detail- Implements the project within contractual obligations are completed on schedule.- Process request appropriately within the required volume mandated by the client.If you're looking for a loyal, dedicated and hard-working person who knows her way around a computer and believes in honesty and good working relations with the client - then I'm the person you need to work with! I am looking forward to enjoying the flexibility and limitless learning opportunity in freelance work.