Virtual Assistant|Ecommerce VA|Amazon Product Analyst|A+ CSR

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

December 15th, 2024 (yesterday)

Member Since

June 20th, 2021

Profile Description

"Organized minds breed successful businesses.
I help businesses in minimizing disorderliness impact, paving the way toward amplified efficiency and increased satisfaction within their ventures."
ABOUT ME:
A passionate individual with exceptional abilities to thrive in collaborative environments and excel in independent roles. I offer my services as a Virtual Assistant with a track record of dependability, professionalism, and drive. Proficient in Customer Service, Ecommerce Virtual Assistant, Amazon Product Research, and Admin tasks, I am eager to assist business owners in optimizing efficiency by mitigating the adverse impact of disorderliness on business satisfaction. As an experienced Customer Service Representative, I'm an expert in providing great customer/client service experience and building customer and client loyalty. With a deep passion for the E-commerce industry, I am committed to ongoing self-improvement and dedicated to expanding my knowledge through diligent study. Possessing a diverse skill set and a focused mindset, I aim to empower businesses to achieve increased sales, revenue, and overall growth. Count on me as a reliable partner, committed to propelling your business toward success.
EXPERIENCES:
JJ Product and Sales Limited
UK-based Amazon store. This company is an Amazon third-party seller and their business model is FBA Online Arbitrage.
Amazon Sourcing Virtual Assistant
-Conducted extensive research and analysis for profitable products in the FBA Online Arbitrage model.
-Utilized tools such as Keepa, Seller Amp SAS, and Google Spreadsheets.
-Utilized various sourcing methods and stayed updated with industry trends and competitor strategies.
-Achieved and exceeded weekly spending and gross profit targets.
-Recognized as a top-performing VA with the highest gross profit and weekly spender.
Elite Ecom
Is a wholesale distribution company and they have their own Amazon account with Wholesale as the business model.
Amazon Product Researcher & Admin Assistant | August 2022 - January 2023
-Conducted product research on Amazon using tools like Keepa and AZInsight.
-Sourced profitable products and communicated with suppliers and distributors.
-Managed email correspondence, updated project management tools, and reached out to suppliers on Alibaba. Finding and reaching out to suppliers, distributors and brands.
-Promoted from product researcher to admin assistant.
-Utilized tools such as Keepa, AZInsight, DS Amazon Quickview, How Many, AMZ Scout Pro Calculator, Excel, Dochub, Telegram, Upgrade to see actual info, and Close CRM.
Transcom Asia Philippines| United Parcel Service (UPS)
Transcom is a global customer experience specialist, providing customer care, sales, technical support & credit management services thr.
UPS is the world's premier package delivery company and a leading provider of global supply chain management solutions.
Customer Service Representative | February 2020 - July 2022
-Provided excellent customer service to UK-based and EU-based customers.
-Handled a shipping and logistics account which was the United Parcel Service (UPS)
-Documented call information in Salesforce CRM and coordinated cases with other departments.
-Consistently achieved high performance and key performance indicators (KPIs).
-Recognized as the top agent of the year and top performer of the month.
-Utilized tools such as Google Teams, Salesforce, and Zoom.