Customer Support Specialist / Team & Escalations Lead

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 12th, 2024 (3 days ago)

Member Since

June 18th, 2021

Profile Description

Exceeding expectations, not just meeting them! 

Been in several industries for 12 years now
 
Expert in Chat, Email, and Phone Support + Complaints and Escalation Management
 Team Management experience 

Here's what I can do for you: 

???? Sales 
???? Virtual Assistance 
???? Customer Service 
???? Lead Generation 
???? Community Management 
???? Appointment Setting 
???? Social Media Management 
???? Reservations Assistance 
???? iGaming 
???? Claims and Dispute Management 
???? Escalations & Complaints Resolution

 Think I'm the ONE to elevate your business?

Let's talk! ? If you're interested...  Send me a message... Let me know your preferred time for a phone call - I am available most of the time! 

P.S. Here are some of the tools I use: - Freshdesk - Freshcaller - Gorgias - Zendesk - Shopify - Salesforce - Hubspot - Live Agent - Microsoft Office (Word & Excel) - Slack - Upgrade to see actual info - Facebook, IG, and Youtube - MS Outlook - Google Drive - eCommerce tools - Notion - ClickUp - Opencart - Wordpress and Elementor - LinkedIn Sales Navigator 

I'm not just a service provider – I'm your partner invested in your success. 

Let's build something great together!