I am a skilled and accomplished professional with a total of 12 years of comprehensive experience in BPO, specializing as a Professional Lead Quality Analyst for 7 years. Currently serving as a dedicated Virtual Assistant, with a focus on Luxury Rental Management and as a Regional HR Supervisor since 2022 up to present. I am responsible for overseeing operations for 5 prestigious gym clubs across the state. My key responsibilities include financial reporting, strategic hiring, and ensuring compliance with all HR policies and procedures.Throughout my career, I have demonstrated a proven track record of delivering exceptional results, fostering strong client relationships, and driving operational efficiency. I possess a keen eye for detail, excellent communication skills, and a passion for continuous improvement.I am dedicated to achieving organizational goals, enhancing customer satisfaction, and contributing to the overall success of the company. My diverse skill set, coupled with my hands-on experience in various roles, allows me to adapt quickly to new challenges and lead teams effectively towards achieving common objectives
Experience: Less than 6 months
I have been a Quality Analyst for more than a decade. Experience in leading Quality Department
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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