Hi there!
I started working in the BPO industry from 2006 to this current year. Throughout these years, I had been in different roles such as a Telemarketer, a Collections Specialist, a Customer Service Representative, and Admin Support.
I mainly handled a financial account for three companies. I collect payments for delinquent accounts & I also took customers who have queries/concerns about their bank accounts - such as credit and debit transactions, online banking, bank fees, applications, and card replacement or issuance.
I am well versed in dealing with customers' concerns and complaints. I am very persevering and always keep a positive attitude, especially during setbacks.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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