Overview
Looking for full-time work (8 hours/day)
at $5.50/hour ($968.00/month)
Bachelors degree
Last Active
March 21st, 2025 (16 days ago)
Member Since
June 12th, 2021
Profile Description
I have more than ten years of experience in the industry.
Top Skills
Office and Administration » Email Management
Experience: 10+ years
I was once an email support represent in where my main task is to reply to their email based on the support needed as well as their other inquiry.
Office and Administration » Data analysis
Experience: 2 - 5 years
I can do visual representation based from a data set or source. I use the following data to present the following information using graphs and charts or other display for easier interpretation and reporting.
Office and Administration » Quality Assurance
Experience: 2 - 5 years
I have been a Sr. Quality Assurance Specialist for an American Company providing VOIP services. My main task is to listen to calls, read chat transcription and evaluate email responses provided by Technical Support Representative (TSR) to customers seeking assistance with their issue with the service. The audit made is based on the requirements and standards and processes provided by the client. I also do root cause analysis for dissatisfaction rating from survey responses from customer and then provide coaching to prevent the scenario in happening again.
Other Skills
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
I use Microsoft excel as well as additional Microsoft Office application. I am familiar with the basic formulas needed to navigate easily with the data used for reporting and presentation.
Basic Information
- Age
- 48
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan City, NCR
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 27%
- Influence: 7%
- Steadiness: 32%
- Compliance: 34%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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