Executive Virtual Assistant |Administrative VA | SMM

Processed invoices, tracked expenses, and managed financial records. Maintained spreadsheets for budgeting and financial planning. Entered and updated data in CRM software (HubSpot, Salesforce, Zoho). Processed invoices, tracked expenses, and managed financial records. Maintained spreadsheets for budgeting and financial planning. Entered and updated data in CRM software (HubSpot, Salesforce, Zoho). Provided professional client support via email, phone, and live chat. Managed customer inquiries, complaints, and service requests efficiently. Created and updated client databases, ensuring accurate records. Drafted business communications, newsletters, and reports.

Managed and organized calendars for executives, teams, and clients. Scheduled meetings, appointments, and events, ensuring no conflicts. Coordinated time zones for global teams and clients. Sent meeting invitations, reminders, and follow-ups. Used Google Calendar, Outlook, Calendly, and scheduling tools for efficient time management. Set up recurring meetings, buffer times, and priority slots. Integrated calendars with CRM and project management tools like Trello, Asana, or Slack. Acted as a gatekeeper by prioritizing appointments and rescheduling when necessary. Provided daily, weekly, and monthly calendar updates to executives and teams. Maintained confidentiality when handling sensitive meeting details.

Developed and implemented social media strategies to increase brand awareness and engagement. Created, curated, and scheduled engaging content across platforms (Instagram, Facebook, Twitter, LinkedIn, TikTok). Monitored comments, messages, and mentions to engage with audiences and build brand loyalty. Responded to customer inquiries and managed online reputation. Fostered relationships with influencers, brand ambassadors, and online communities. Managed paid social media campaigns on Facebook Ads Manager, LinkedIn Ads, and Google Ads. Optimized ad performance through audience targeting, retargeting, and budget management.

Created visually compelling designs for print and digital media, including logos, brochures, social media graphics, and advertisements. Developed and maintained brand identity, ensuring consistency across all marketing materials. Designed packaging, merchandise, and promotional materials that aligned with brand aesthetics. Produced high-quality visuals for websites, email campaigns, and social media platforms. Software & Too

Data entry and database management Proficiency in Microsoft Excel (pivot tables, VLOOKUP, formulas) Google Sheets and cloud-based data tools CRM software (Salesforce, HubSpot, Zoho) Data verification and validation Document management and file organization OCR (Optical Character Recognition) software usage Data extraction and mining

Managed and organized high-volume email inboxes, ensuring prompt responses and prioritization. Filtered, labeled, and categorized emails to streamline workflow and improve efficiency. Flagged urgent emails and followed up to ensure timely action.

Designed eye-catching social media graphics, presentations, and marketing materials using Canva. Created visually appealing flyers, brochures, posters, and business cards. Developed brand-consistent templates for team and client use. Edited and enhanced images for digital and print content.

Document & File Management Email & Calendar Management Collaboration & Team Coordination Project Management & Automation