Data Entry

Overview

Looking for part-time work (4 hours/day)

at $3.00/hour ($264.00/month)

Associates degree

Last Active

February 25th, 2025 (today)

Member Since

June 11th, 2021

Profile Description

I have an excellent background in customer service, where I was included as one of the top agents for exceeding customer satisfaction. I have been working in customer service for almost 5 years. Providing customer support plays a big role in a business; we are the ones who keep the customers and satisfy their needs. Without customer support, business is incomplete. That's why I always make sure that the customers are always happy with the services and that the issue has been resolved to the point that they will spread the word positively about their experience with customer service.
I've been handling retail accounts for the past two years. My main role was to receive an inbound call or chat, make sure to assist the customer with their needs, and process a refund or replacement.
I was able to handle the travel account as well for 5 months, which is seasonal only. Handling inbound and outbound emails, assisting customers with their reviews of the hotel restaurant or attraction, and assisting the owner of the business if there are any changes to the listing.
Been with customer support for roadside assistance, where we help customers who are stranded on the side of the road and need things like a tow, jumpstart, lockout, or tire change and make sure that they are safe.
Being in customer service helps me grow and face different situations, some of which are difficult, but at the end of the day, our job is to help customers and provide customer satisfaction.