Overview
Looking for full-time work (8 hours/day)
at $8.00/hour ($1,408.00/month)
Bachelors of science in Financial Accounting Graduate
Last Active
November 7th, 2024 (44 days ago)
Member Since
June 7th, 2021
Profile Description
Hey there! I’m
Here's what I bring to the table:
-E-commerce Operations Management
-World-Class Customer Service
-Virtual Assistant & Store Management
-Expertise in Ecwid & Shopify Platforms
What I Excel At:
-Inventory & Warehouse Management: Keeping everything running smoothly.
-SKU Management: From creation to integration.
-Product Listings: Crafting compelling listings on Ecwid and Shopify.
-Daily Operations: Streamlining order processing, refunds, and sales reporting.
-Shipping: Handling everything from labels to returns.
-Customer Issues: Turning problems into solutions and ensuring order accuracy.
-Communication: Bridging gaps between clients, suppliers, and recipients.
-Complex Operations: Managing purchase orders, inventory reconciliation, and invoicing.
-Sales Reports: Generating and analyzing detailed sales data.
-Customer Service: Delivering exceptional service via
Why Hire Me?
-Hands-on Experience: Over a year with Ecwid and Qxpress Inventory systems.
-Shopify Expertise: A year of focusing on merchant support.
-Customer Service Background: 7+ years with major companies in the US and Canada, recognized as a --Customer Service Satisfaction champion.
-Communication & Organization: Impeccable English, strong organizational skills, and a detail-oriented approach.
-Consistency & Deadlines: Always meeting deadlines with clear and consistent communication.
When you hire me, you’re not just getting a service provider – you’re getting a partner dedicated to elevating your business. We’ll kick things off with an initial call to go over the details and your instructions, and then we’ll dive right in to make things happen.
Ready to take your business to new heights?
Feel free to message me anytime.
Thanks!
Top Skills
Customer Support » Ecommerce
Experience: 2 - 5 years
I am an E-commerce professional for more than 2 years. I recently worked as a Shopify store manager for a business acrylic sign business dropshipping company. I also worked with a global e-commerce company ADM that supports Grab Foods Gears Singapore and at the same time, I also handled an additional program under ADM that supports Grab Rewards (Grabversary).
Customer Support » Ecommerce » Shopify
Experience: 2 - 5 years
I have over 3 years of experience managing Shopify stores, I bring comprehensive expertise in store management, order fulfillment, inventory control, customer service, and back-end operations. My diverse background in e-commerce includes supporting high-performing dropshipping stores across Europe, Canada and the U.S.
E-Commerce » Order processing
Experience: 1 - 2 years
I am an E-commerce professional for more than 3 years. I worked with a global e-commerce company ADM that supports Grab Foods Gears E-commerce using Ecwid. In addition, I also worked in a dropshipping and retails businesses oweners that uses Shopify. One of the main day-to-day tasks I used to handle was Order processing where I was able to do Order processing via Ecwid E-commerce and Shopify E-commerce.
Other Skills
E-Commerce » Amazon » Dropshipping
Experience: 2 - 5 years
Professional Services » Management Services » Inventory Management
Experience: 2 - 5 years
I have more than 2 years of experience as an e-commerce professional / account executive with ADM that supports Grabfood Gears E-commerce and Grab (REWARDS) Operations. One of my day-to-day task was to handle inventory that includes Inventory management, SKU management, Product and SKU creations, stocks monitoring, and Cargo Inbounding processing into the Qxpress system.
Customer Support » Email Support
Experience: 2 - 5 years
I worked as a customer support for an e-commerce store manager/virtual assistant for more than 2 years. Prior to that, I was an email support specialist with Sun Life Financial for more than 3 years.
Customer Support » Chat Support
Experience: 2 - 5 years
I was a dual live chat support for more than 2 years with Sun Life Financial of Canada - Group Retirement Services.
Customer Support » Phone Support
Experience: 5 - 10 years
I was a customer service representative for chat support and phone support for more than 7 years and worked with some of the big companies in the world like PayPal US, Sun Life Canada and Rogers Wireless Canada.
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- MANILA CITY, NATIONAL CAPITAL REGION
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 43
- Influence: 30
- Steadiness: 20
- Compliance: 7
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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