Data Auditor/Analyst |Customer Support | Team Manager

-Provide timely support via email and chat for VPN services. -Resolve technical issues and ensure connectivity. -Handle subscription and billing inquiries. -Educate customers on VPN features and best practices. -Maintain records of interactions in the CRM system.

-Provide timely technical support via email and chat for VPN services. -Troubleshoot and resolve connectivity and technical issues. -Assist customers with VPN setup, configuration, and usage. -Handle account management tasks, including subscription plans and billing inquiries. -Escalate complex technical issues to higher-level support teams as needed. -Educate customers on VPN features, security benefits, and best practices. -Maintain detailed records of customer interactions and solutions in the CRM system.

- Conduct bi-monthly and special audits of sales and inventory data - Identify top performers and generate tailored reports - Prepare profit split invoices and manage billing inquiries - Maintain accurate financial records - Handle Amazon Seller Central reports - Optimize workflows and enhance operational efficiency - Manage data, provide technical support, and maintain client relations

- Monitor and manage company profiles on Instagram, Twitter, Trustpilot, Playstore, and App Store. - Review and moderate user-generated content, ensuring compliance with community guidelines and policies. - Customer Engagement: Respond to customer inquiries and feedback promptly and professionally. - Identify and escalate complex issues to the appropriate teams for resolution.