QUALIFICATION:NCII Tesda CertificateFebruary 4, 2012
•Participate in Workplace communication
•Work in a team environment
•Practice career professionalism
•Practice occupation health and safety procedure •Apply quality standard
•Perform Computer operations
•Prepare and interpret technical drawing
•Use hand tools
•Terminate connect electrical and electronic
•Install computer system and network
•Diagnose and troubleshoot computer system •Configure computer system and network
•Maintain computer system and network
WORKING EXPERIENCES:
Department Of Agrarian Reform (DAR)Officed BasedJune 2021 - July 2024
•Deal with clients and ensure that the clients' requests are provided.
•I am in charge of managing the submission of the clients' rights.
•We communicate the requirements to clients, schedule appointments, receive requirements submitted by clients, validate the requirements, and endorse further processing and approval requirements.
•We also communicate the request's status to clients and assist should it be needed after approval.
Carro Homebased Online Jobs/Full time August 2022-August 2023Product Categorization for Carro Catalog
•The goal of efficient product categorization is to enhance the user experience and ensure customers can easily find products in the Carro catalog. Below is a framework for categorizing products:
•Product Hierarchy:
•Organize products into broad categories (e.g., Fashion, Electronics, Beauty, Home, Fitness, etc.).Subdivide categories into subcategories based on product type (e.g., under Fashion, use Men's Clothing, Women's Clothing, Footwear, etc.).Attributes and Tags:
•Apply key attributes to each product such as brand, color, size, material, and price range to help users filter results.Utilize specific tags for seasonal or trending items (e.g., New Arrival, Best Seller, On Sale, etc.).
•Maintain consistent labels across the platform to avoid confusion. If categorizing "Sports Shoes" under Fitness, make sure it doesn't appear under Fashion as well unless clearly necessary.
•Keep the customer's journey in mind. Create easy navigation paths by making categories and filters intuitive, helping them discover products without frustration.Feedback & Adjustments:
•Regularly review user behavior and analytics to identify pain points in the product categorization process. Adjust categories as needed to align with changing trends and customer preferences.
TuscanBasinsHome-based Online Job/ Part Time January 20, 2018 - October 10, 2018
•Product Lister in Amazon
•Handle FBA Shipments•Product Sourcing
Innovate/TechProduct ListerHome-based Online Job/ Full Time March 8, 2016 – January 3, 2018
•Product Lister in Magento
•Handling the
•Conducting product research for all offered products by different manufacturers
•Dropshipping product from
•Account checker in Dell Promo
•Customer
•Product Analyzer
LBC ExpressCostumer Service AssociateWynsam Bldg. Corporate Plaza F Ortigas CenterJuly 8, 2014 – February 19, 2016
•Accepting cargo and parcels local and international shipment
•Accepting money remittance and encashment
•Accepting Bills payment Cash/Cheque (Bayad Center)
•Picking up phone calls of Customer Complain and Inquiry
International School ManilaLibrarianBonifacio Global City (BGC) Taguig CityMay - June 2014
International Data Conversion Solution Inc.Data Analyst 15/f Sumit One office tower 530Shaw Blvd. Mandaluyong CityJune 2013 - December 2013
•Designation Biller of logistic company
•Data Encoder
All Electronics Phil’s, Inc.On the Job TrainingLapu – Lapu St. Legaspi City¬April 23, 2012 - May 24, 2012
Responsible for selling electronics material. (I.e. computer parts, branded laptop, surveillance camera, printer and etc.)
•Responsible for assembling Personal Computers.
•Handling costumer concerns
•Surveying electronic materials that purchased by costumer through phone calls.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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