With over a decade of experience in the business process outsourcing (BPO) industry, I have consistently demonstrated strong leadership in customer service and sales roles. My expertise lies in effectively managing key performance indicators (KPIs), conducting comprehensive skills training and development programs, and adeptly handling client relationships.
In my recent role as Real Estate Outbound Marketing Manager, I successfully
oversaw outbound marketing operations for both Acquisitions and Dispositions. By meticulously managing KPIs across SMS and cold call channels, list building, qualifying prospects, and executing targeted
Experience: 2 - 5 years
Effective Communication: Clear and persuasive communication via phone calls and text messages. Active Listening: Ability to understand prospects' needs and adjust communication accordingly. Sales Proficiency: Knowledge in objection handling, closing techniques, and rapport building. Negotiation Capability: Skill in negotiating terms for mutual benefit. Time Management: Efficiently prioritize leads and maximize productivity. Attention to Detail: Accurately record information for follow-up. Adaptability: Flexibility in communication style based on prospect preferences. Resilience: Persistence in handling rejection and overcoming obstacles. Compliance Knowledge: Understanding of regulations like GDPR and TCPA. Technology Proficiency: Familiarity with CRM systems and SMS marketing platforms. Creativity: Crafting engaging messages to capture attention. Analytical Skills: Evaluating campaign performance for optimization.
Experience: 2 - 5 years
Experience: Less than 6 months
Lead Management: Proficiency in managing leads throughout the sales funnel, from lead capture to conversion, and beyond. Reporting and Analytics: Capability to generate and analyze reports and analytics to track key performance metrics and inform decision-making. Customization: Skill in customizing CRM systems to meet the specific needs and workflows of the organization.
Experience: Less than 6 months
Team Management: Providing direction, guidance, and support to administrative teams, including office managers, administrative assistants, and support staff, to ensure smooth operations and productivity. Communication: Effectively communicating organizational objectives, policies, and procedures to administrative teams and other departments, fostering clarity and alignment. Decision-Making: Making informed and timely decisions regarding administrative matters, such as resource allocation, budgeting, and operational improvements, to drive positive outcomes. Problem-Solving: Identifying challenges and obstacles within the office environment and implementing solutions to address them effectively, promoting a culture of innovation and continuous improvement.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.