E-commerce, Admin, Social Media and Customer Service 

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

College 

Last Active

September 24th, 2024 (yesterday)

Member Since

September 1st, 2014

Profile Description

Hi! 

Welcome to my profile. 

Allow me to help you grow your business. With my extensive experience in administrative support, excellent organizational skills, and a commitment to delivering high-quality service, I believe we'll make a great team.

My skill set includes: 
- Administrative Expertise - I am adept at managing calendars, scheduling appointments, handling email correspondence, and coordinating meetings, allowing my clients to focus on their core tasks.

- Communication - I possess excellent communications, which I have honed all the way back from school/university. I am also proficient in email management, drafting documents, and managing virtual meetings and calls. I am well-versed in providing remote customer support, understanding the unique challenges and nuances of working in a virtual environment

- Customer Support Expertise/ Customer Relations: Provided prompt customer support with a professional, friendly and patient attitude. I also listened, diagnosed and resolved customer issues by providing a step by step guide or providing customer education, whichever is applicable, while building rapport to encourage customer loyalty.

- Data Management - I am familiar with organizing and managing data from commonly used tools like Microsoft Office Suite and Google Workspace- Problem Solving -  I am a resourceful problem solver and can adapt to new tools and platforms quickly, making me highly efficient in my work.

- Time Management: I am highly organized and can efficiently prioritize tasks to ensure that critical deadlines are met.- Tech Proficiency: I am comfortable with a variety of customer support tools and software, including CRM systems, knowledge bases, and communication platforms.

- Graphic Design Skills: I have a good foundation in using design software like Adobe Photoshop and Canva to help with projects or tasks that need graphics.

I am amenable to both part-time and full-time. Please don't hesitate to reach out! Hope to work with you soon.