Customer Support & Technical Service Specialist | Sales | E-commerce & Education Professional
With a diverse background in customer service, technical support, and sales, I bring hands-on expertise across various industries—from government insurance cold calling and assisting AT&T customers to providing top-notch support for cosmetic e-commerce clients. I’ve developed strong communication and problem-solving skills through roles that span voice, chat, and
My experience includes:
- Government Insurance (ACA/Medicare) cold calling, where I honed my sales acumen.
- Technical and Sales Support for AT&T, providing reliable network solutions and excellent customer service.
- Chat and
- Payment Testing for Douyin the Chinese version of TikTok, ensuring smooth and secure transactions.
In addition to customer-facing roles, I also served as
- Pre-service teacher at Davao City National High School, where I developed a keen understanding of mentorship and the importance of clear, effective communication.
My varied experience has cultivated a strong adaptability and a commitment to continuous learning.I’m passionate about connecting with customers, improving service processes, and collaborating within teams to achieve shared goals. I’m always open to opportunities that allow me to leverage my support, teaching, and sales skills to make a positive impact.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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