Technical, Cx Rep, Sales Representative, Team Manager, VA

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

December 18th, 2024 (4 days ago)

Member Since

May 28th, 2021

Profile Description

Hello there! 

I'm an experienced Customer Service, Sales ,Technical Support Representative & Team Manager with a verifiable track record of resolving complex issues quickly and winning customer loyalty for more than 10 years. I am seeking a challenging position where my skills and proficiency can be of great value. As someone who can identify the need of customers for effective solutions, I'm committed to high-quality service that ensures a positive experience. 

• Sales Representative
 I'm a dynamic and results-driven sales representative with a passion for building meaningful relationships and exceeding targets. With a proven track record of success in the sales industry, I am confident in my ability to drive revenue growth and deliver exceptional customer service. Allow me to showcase my skills and achievements below: My expertise lies in prospecting, lead generation, negotiation, and account management. I am known for my ability to identify client needs and provide tailored solutions that drive business growth.

 • Customer Service Representative Pro Possess excellent communication and interpersonal skills, empathy, and patience to understand and address customer needs effectively. Knowledgeable about the product or service, great problem-solving abilities, and be able to handle challenging situations with composure and professionalism. Additionally I am adaptable, resourceful, and capable of maintaining a positive attitude even in stressful situations. 

 • Technical Support Representative
 In-depth technical knowledge: I possess a comprehensive understanding of various technologies, software, and hardware, allowing me to troubleshoot and resolve complex technical issues. Problem-solving abilities: I excel at identifying and analyzing problems to provide accurate and effective solutions, guiding customers through step-by-step troubleshooting processes. 

HIGHLIGHTED SKILLS

 • Time management: I prioritize tasks and manage time effectively, ensuring prompt responses and resolutions for customers, even during busy periods.
 • Patience and empathy: I approach customer interactions with empathy, understanding that technical issues can be frustrating. I remain patient and calm, guiding customers with com and care.
 • Active listening: By actively listening to customers' concerns, I can gather relevant information to address their issues efficiently, reducing response times and ensuring accurate resolutions. 
• Customer-centric approach: My focus is always on delivering a positive customer experience, striving to exceed expectations and leaving customers satisfied with the support received. 
• Exceptional communication and interpersonal skills, allowing me to build rapport and establish long-lasting relationships with clients. Strong negotiation and objection handling abilities to overcome challenges and close deals effectively.
 • Adaptability: I am quick to adapt to evolving technologies and new challenges, staying up-to-date with the latest trends in the industry to provide relevant and up-to-date solutions. I’ve always been known for my work ethic. I am committed to meeting deadlines and taking responsibility for the quality of my performance. 

I'm a bachelor degree graduates as a Bachelor of Science in Electronic and Communication Engineering. 

Tools 
•Chatgpt
•Dialpad 
•Canva
•Hubspot 
•Dynamics 365 

 Let’s connect and explore the possibilities!