Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
November 26th, 2024 (today)
Member Since
May 27th, 2021
Profile Description
Customer Service Representative | Retail Company
December 2019 - August 2020
I was tasked to manage our processes for all customer-related inquiries whether it's on the phone, social media platforms, live chat, or e-mail. This includes pre-sale inquiries, order updates, feedback, complaints, and technical support. My task also includes all backend tasks like processing refunds, payments, disputes, replacements, exchange, providing sales reports, measuring KPIs of the team, and creating training materials for the onboarding of our new employees.
Customer Service Representative and Technical Support | Dating Site
September 2019 - July 2020
I deal with customers directly for pre-sale and post-sale enquiries. I offer and upsell the services, assist them during service testing and in any issues that they might encounter while they're subscribed to our service.
Insurance Broker | Auto Insurance Company
February 2019 - August 2019
I'm an auto insurance broker. I sell personal information to different insurance companies and brokers in the United States.
Telemarketer | Medical Supply Company
June 2018 - February 2019
I do inbound and outbound calls to sell our products and maintain customer retention.
Top Skills
Customer Support
Experience: 2 - 5 years
Answering calls and effectively assisting patients requires a balance of friendliness, professionalism, and clear communication.
Office and Administration
Experience: 1 - 2 years
Review the patient's insurance plan details to see what services are covered and what the patient's responsibility might be (deductibles, copays). This may involve checking benefit summaries or calling the insurance company.
Office and Administration » Email Management
Experience: 2 - 5 years
Answering emails and analyzing other people's concerns requires a good balance of understanding, clear communication, and sometimes, problem-solving skills
Other Skills
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- General Santos, South Cotabato
- Tests Taken
- IQ
- Score: 114
- DISC
- Dominance: 32
- Influence: 26
- Steadiness: 14
- Compliance: 28
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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