Developed training materials for coaching sessions and classroom presentations.
Communicated with management about training progress, issues, growth opportunities and training agendas.
Received inbound calls from customers regarding services.
Provided excellent customer service that exceeded customers' expectations.
Listened to customers and maintained friendly, positive, professional attitude.
Provided information about products and services, while demonstrating commitment to Customer Service.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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