I'm writing to express my interest in the Customer Service Representative position. Having worked in this field for more than 5 years, I'm excited to share my knowledge of software that is used as a communication tool, as well as my problem-solving, time-management, and interaction skills. Most recently, I worked as a customer configuration specialist wherein I handled customer accounts back office with the company I was working for while being in touch via Zendesk and Zoom calls with them to discuss their requirements for their back office and point-of-sale service. I also developed strong relationships with customers by offering helpful advice, making sure to always go the extra mile. Moreover, I collaborated with other departments to ensure customer satisfaction. At your most immediate availability, I am willing to schedule an interview. I appreciate all of your time and consideration. I look forward to discussing this opportunity in more detail.
Experience: 1 - 2 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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