sales associates / customer service

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

colleg level 4th year undergrad

Last Active

November 21st, 2024 (today)

Member Since

August 22nd, 2014

Profile Description

I work in the call center industry for a good year, and handled several accounts, from telco, tech support accounts, sales inbound/outbound, and retention accounts. I also had experience handling teams/agents helping supervisor manage their KPIs and sending EOD to managers and listening to call recordings of agents to do an evaluation and coaching.

I'm a self-motivated person, I'm a self-starter and that means you don't have to constantly monitor or supervised me moving forward, I am very collaborative with other people, and I'm very good at dealing with customers. I can manage multiple tasks. I'm also very good at working under pressure, I considered myself a high achiever.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 1 - 2 years

doing sales for 2 years including outbound for CANADIAN and Australian Customers under telco and beauty products

E-Commerce » Ebay » Customer Support

Experience: 5 - 10 years

been handling customer support for a good year dealing with irate and frustrated customers, making sure to resolve their queries, and making them happy and satisfied by the end of the day

Customer Support » Sales Support » Account Retention

Experience: 2 - 5 years

been handling retention for telco and radio satellite accounts for US customers by providing benefits and explaining the needs for them to keep the service and understand the need for it.