Customer Service and Sales Support

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

October 31st, 2024 (93 days ago)

Member Since

May 17th, 2021

Profile Description

About Me:I am a dedicated and results-driven professional with over five years of experience in sales and customer service. My background includes working with renowned companies in various roles, where I consistently exceeded performance targets and developed strong organizational and time management skills.Skills and Expertise:Sales and Customer Service: Proven track record in sales, particularly in the U.S. beauty and anti-aging products industry and airline tickets. Successfully converted incoming calls into sales and convinced leads to become members. Experience in both inbound and outbound calls, with excellent customer-handling skills.Virtual Assistance: Certified virtual assistant with training in social media management, Canva graphic editing, and administrative support. Completed a comprehensive 20-hour training workshop covering virtual assistance, social media marketing and management, Meta Ads, project management, executive assistance, bookkeeping, lead generation, content creation, website design, and SEO.Technical Proficiency: Comfortable using various CRM systems including SAP, CMS and Obiwan, and others. Experience with autodialers and CMS for handling airline ticket Upgrade to see actual infomunication: Excellent written and verbal communication skills in English, with a neutral accent. Skilled in building and maintaining relationships with clients and teaUpgrade to see actual infombers.Remote Work: Experienced in remote work environments, equipped with high-speed internet, a reliable computer, and a high-quality headset. Able to work independently with minimal supervision, maintaining high productivity and efficiency.Professional Experience:Travel Sales Expert at Dyninno: Handled both inbound and outbound calls, followed up with leads, and provided exceptional customer service in the travel industry.Sales Associate/CSR at Concentrix: Developed and managed relationships with customers, handled sales inquiries, and utilized CRM systems to track customer interactions and sales metrics.Customer Service Representative at TDCX: Provided support via call, chat, and email, delivering high-quality customer service and resolving issues promptly.Subject Matter Expert and Sales Associate at VXI Global Solutions: Promoted to Subject Matter Expert, managed reports, coached agents to improve KPIs, and handled team management in the absence of team Upgrade to see actual infocation:Bachelor of Business Administration in Marketing Management from Universidad De ManilaCertifications:Certified Virtual Assistant: Expertise in social media management, Canva graphic editing, and administrative support. Certified after completing a comprehensive training workshop in May 2024.I am passionate about providing excellent service and delivering high-quality results. I am now seeking full-time remote opportunities where I can leverage my skills and experience to contribute to a dynamic team. Let's connect and explore how I can help your business grow.Contact Me:Feel free to reach out to me via email at Upgrade to see actual info or through my contact number Upgrade to see actual info. Looking forward to connecting with you!