Hezeljoy
Support Engineer, Helpdesk Manager
Verified
With Timeproof
Overview
Looking for part-time work (5 hours/day)
at $11.40/hour ($1,254.00/month)
Bachelors degree
Last Active
September 16th, 2024 (45 days ago)
Member Since
August 19th, 2014
Profile Description
I graduated with a bachelors degree in Information Technology last 2008. Programming languages that were studied during my college days were Turbo C, C++, Java, .NET and Visual Basic.We also have PHP for web development and Adobe Photoshop. I started my career as a Technical Support Representative. I have experienced webhosting support, sales, billing and POS (point-of-sale). I am now on my fourteenth year in the BPO industry and I want to continue with this job through home-based support.
Top Skills
Customer Support » Active Listening
Experience: 10+ years
I have been in the BPO industry for sixteen years now and answering calls and emails are my every day routine
Office and Administration » Transcription » Typing
Experience: Less than 6 months
I was tasked to encode the revision of two books when I was in college and from the time I have been working in the BPO industry, I was able to use my skills in getting the info and putting in into the company's system while assisting the client
Other Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 5 - 10 years
I have been leading people for 7 years now from Supervisor to Manager level.
Office and Administration » Microsoft Excel
Experience: Less than 6 months
I'm a graduate of Information Technology and my current work also requires me to submit reports using Excel.
Design » Adobe » Photoshop
Experience: Less than 6 months
I had a subject on Multimedia when I was in college and Photoshop is one of the applications that we have to learn. From there I get to use it in editing photos for school projects and personal stuff.
Video Editing » Animation
Experience: Less than 6 months
I also had a subject in animation when I was in college so using online applications to animate videos were not new to me.
Web Programming » PHP
Experience: Less than 6 months
I had a subject in college that taught us how to program using PHP. A little bit of reading and practice would refresh my skills in this category.
Web Programming » HTML
Experience: Less than 6 months
I had a subject in college that taught us how to program using HTML. A little bit of reading and practice would refresh my skills in this category.
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Minglanilla, Cebu
- Tests Taken
- IQ
- Score: 116
- DISC
- Dominance: 43%
- Influence: 7%
- Steadiness: 22%
- Compliance: 28%
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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From Diagnosis to Dream Career: Ellaine’s Inspiring Story
Ellaine’s life took an unexpected turn at just 19, she was diagnosed with type one diabetes during her college years, studying speech pathology.
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