Arjinel

Customer Service / Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors Degree

Last Active

January 23rd, 2025 (today)

Member Since

May 6th, 2021

Profile Description

Duties and Responsibilities

- Assisting Customers:  Providing support,information, and assistance tocustomers through variouscommunication channels like phone,email, and chat.
- Product/Service Knowledge:Developing a comprehensiveunderstanding of the company'sproducts or services to offer accurateinformation and recommendations tocustomers.
- Customer Education: Guiding customerson how to use products/services,troubleshooting common issues, andoffering training when needed.
- Data Management: Accurately recordingcustomer interactions, transactions, andrelevant details in the company'sdatabase or customer relationshipmanagement (CRM) system.
Experienced using the following tools/CRM:
- Microsoft Office
- Google Workspace
- Live Person
- Zendesk
- Salesforce
- Gorgias 
- Asana 
- Slack
- Shopify

Basic Information

Age
29
Gender
Male
Website
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Address
Mandaluyong, Metro Manila
Tests Taken
DISC
Dominance: 27
Influence: 25
Steadiness: 41
Compliance: 7
English
C1(Advanced)
Government ID
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