Duties and Responsibilities
- Assisting Customers: Providing support,information, and assistance tocustomers through variouscommunication channels like phone
- Product/Service Knowledge:Developing a comprehensiveunderstanding of the company'sproducts or services to offer accurateinformation and recommendations tocustomers.
- Customer Education: Guiding customerson how to use products/services,troubleshooting common issues, andoffering training when needed.
- Data Management: Accurately recordingcustomer interactions, transactions, andrelevant details in the company'sdatabase or customer relationshipmanagement (CRM) system.
Experienced using the following tools/CRM:
- Microsoft Office
- Google Workspace
- Live Person
- Zendesk
- Salesforce
- Gorgias
- Asana
- Slack
- Shopify
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.