Elbert

Virtual Assistant & Admin Wizard | Customer Service Pro

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Overview

Looking for part-time work (5 hours/day)

at $4.55/hour ($499.99/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

October 16th, 2024 (25 days ago)

Member Since

May 4th, 2021

Profile Description

As a seasoned Virtual Assistant and Administrative Assistant, I thrive on keeping things organized, efficient, and running smoothly. With a strong background in customer service, I bring a unique blend of skills that allow me to manage tasks seamlessly while delivering top-notch support. My goal is to help businesses streamline their processes, whether it's managing calendars, handling emails, or providing excellent customer care. I'm adaptable, detail-oriented, and passionate about making every task count. Let’s get things done, and done right!

Top Skills

Customer Support

Experience: 2 - 5 years

With 2+ years in customer support management, I've honed the ability to lead teams and improve service efficiency. As a Technical Service Representative, I handled technical inquiries and resolved issues with precision, ensuring customer satisfaction. Later, I transitioned into a Program Trainer role, where I empowered agents with the skills needed for success, guiding them through training and development. I also managed a real estate company's social media presence, driving engagement and brand awareness. My experience covers a broad spectrum, from hands-on support to team leadership and training.

Customer Support » Social Media Moderation

Office and Administration » Data Entry

Experience: 2 - 5 years

Other Skills

Marketing » Social Media Management » Facebook marketing

Real Estate » Appointment Setting

Customer Support » Content Management

Office and Administration » Email Management

Marketing » Copywriting

Experience: Less than 6 months

Design » Web Design & Page Layout

Video Editing

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Marketing » Social Media Management » Social Media Marketing

Marketing » Youtube Marketing

Basic Information

Age
28
Gender
Male
Website
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Address
Pangantucan, Bukidnon
Tests Taken
IQ
Score:  138
DISC
Dominance: 46%
Influence: 20%
Steadiness: 22%
Compliance: 11%
English
C2(Advanced/Mastery)
Uploaded ID
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