CUSTOMER SERVICE & SALES SPECIALIST

Overview

Looking for full-time work (8 hours/day)

at $6.82/hour ($1,200.00/month)

Bachelors degree

Last Active

December 2nd, 2024 (today)

Member Since

May 2nd, 2021

Profile Description

Profile Title: 
Customer Service Specialist | Expert in Client Relations & Support 

Profile Description:
Hello! I’m Upgrade to see actual info, a dedicated Customer Service and Technical Support Specialist with 8 years of experience in delivering exceptional client support and enhancing customer satisfaction. I’m passionate about creating positive customer experiences and resolving issues efficiently. My background includes working with a variety of industries, which has honed my skills in communication, problem-solving, and empathy.

Key Skills:
Customer Support: Providing top-notch assistance via email, chat, and phone, addressing inquiries and resolving issues promptly.
Communication: Clear and professional interaction with customers, ensuring their needs are met and their concerns are addressed.
Problem-Solving: Diagnosing issues and offering effective solutions with a focus on customer satisfaction.
CRM Systems: Skilled in using customer relationship management tools such as Salesforce.

Why Choose Me:
Detail-oriented: I pay meticulous attention to detail, ensuring accuracy and completeness in every task.
Organized: ability to prioritize tasks, manage time efficiently, and stay organized to ensure that everything gets done on time and to a high standard.
Proactive: Anticipates customer needs and potential issues, offering solutions before they escalate.
Empathetic & Patient: I listen actively and approach every customer interaction with empathy, understanding their concerns, and providing thoughtful solutions.
Strong communication skills: to convey ideas, ask questions, and provide updates promptly in building trust and ensuring tasks are completed accurately.

Professional Background: 

Throughout my career, I have collaborated with diverse teams and clients, contributing to increased customer satisfaction and loyalty. My goal is to provide seamless support that not only resolves issues but also builds lasting relationships with your customers.

I’m excited to bring my expertise to your team and help enhance your customer service operations. Let’s discuss how I can contribute to your success!

Feel free to reach out for any questions or to schedule a discussion.

Best regards,
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