I am a professional virtual assistant, a motivated individual with over 5 years of experience working as a customer service representative. Notably, I have dedicated the past 3 years to a Healthcare provider account within the Dental line of business.
Experience: 2 - 5 years
Helps to determine what insurance benefits are available to patients, confirm coverage, review benefits and assists on checking and resolving claims concern.
Experience: 6 months - 1 year
To provide sales and marketing support in building a pipeline of leads to meet business plans, quotas and company objectives. Responsible for generating leads through phone calls, text message and emails. Responsibilities & duties: Research, track, maintain and update leads.
Experience: 6 months - 1 year
Responsible for identifying potential clients, reaching them on the phone, and scheduling an appointment via telephone.
Experience: 1 - 2 years
Correspond with prospects and answer any questions about the hotel's venue options, rates, room types, venue packages, or promotions.
Experience: 1 - 2 years
Responsible for accurately processing dental insurance claims, verifying patient eligibility, and communicating with insurance companies, patients, and dental providers to resolve any claim-related issues. My goal is to ensure that claims are processed efficiently and accurately, leading to timely reimbursement for dental services rendered.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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